FAQ

Why Buy From Us?

No one can match our dedication to quality, honesty and value.

Experienced customer service, experienced technicians, dedicated to their work, process each and every order

Each order is carefully inspected before it leaves our facility. Parts are matched to oem specifications, and units are fully tested to flow, pressure, and torque

We understand that each order placed, is important. We promise to ship the right part, the first time, on time as promised.

Make sure that whenever your ordering a product online, that you can pick up the phone – and talk to someone that knows about your order. Every order from Pumps-Motors-Valves.com is handled by one of our experienced customer service reps, and you get a point of order contact person – that you can call toll free at 877-FluidPower (877-358-4378) M-F 9am – 6pm EST.

FAQs

More Than Likely! While we strive to maintain as many online items as possible, hundreds of thousands of products are not listed online. Email sales@fluidpowershop.com or call 586-493-7990 with your item to verify.

Absolutely. Standard units have a 2 day normal turn around with rush service available. Call our customer service staff toll free at 877-358-4376 for an RMA number.

All new aftermarket and remanufactured units come with a two (2) year warranty. All new OEM products come with an one (1) year warranty.

New Aftermarket is a new product directly interchangeable with the New OEM. Form, fit and function is the same. If you have any specific question on your item, call us 877-FluidPower (877-358-4376).

No. Cores are quoted on an exchange basis. We will ship your remanufactured unit out now at the outright price. You will have 90 days to return us the core complete, and assembled for credit. Cores received incomplete, disassembled or parted down are subject to a lower core credit.